FAQs

Frequently Asked Questions (FAQs)

Below are answers to some of the most common questions about shopping with Chic2Chic Accessories & More. If you need additional assistance, please feel free to contact us — we’re happy to help.


1. Where is Chic2Chic Accessories & More located?

Chic2Chic Accessories & More is a women’s fashion boutique based in Longwood, Florida, United States. We operate both a physical retail location and an online store.

📍 Store Address:
2375 W State Rd 434, Ste 1021
Longwood, FL 32779
United States


2. What products do you sell?

We specialize in women’s fashion, including:

  • Dresses for everyday wear and special occasions
  • Jumpsuits and coordinated sets
  • Blazers, outerwear, and seasonal styles
  • Tops, bottoms, and accessories

All products are carefully selected with attention to style, comfort, and quality.


3. Do you ship internationally?

No. At this time, we ship within the United States only.
International shipping is not currently available.


4. How long does shipping take?

  • Order processing: 1–3 business days
  • Standard shipping: Approximately 5–7 business days after shipment

Delivery times may vary depending on destination, weather conditions, or carrier delays.


5. How much does shipping cost?

Shipping costs are calculated and clearly displayed at checkout before you complete your purchase.
We do not charge hidden or additional shipping fees.


6. Will I receive a tracking number?

Yes. Once your order ships, a tracking number will be sent to your email so you can monitor your delivery.


7. What payment methods do you accept?

We accept secure payment methods supported by our checkout system, including major credit and debit cards.
All transactions are protected using SSL encryption to ensure your payment information is secure.


8. Can I change or cancel my order after placing it?

If you need to change or cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, changes or cancellations may no longer be possible.

📧 Email: support@shopchic2chic.com
📞 Phone: +1 321-209-4172


9. What is your return policy?

We offer a clear and customer-friendly return process.
Items must be returned within the timeframe stated in our Refund & Returns Policy and must be unused, unworn, and in original condition.

Please review our Refund & Returns Policy page for full details.


10. What should I do if my order is delayed or missing?

If your order is delayed, lost, or appears to be missing, please contact us within 7 days of the expected delivery date.
We will assist you in working with the shipping carrier to help resolve the issue.


11. How can I contact customer support?

You can reach us using the contact details below:

Chic2Chic Accessories & More
📍 Address:
2375 W State Rd 434, Ste 1021
Longwood, FL 32779
United States

📧 Email: support@shopchic2chic.com
📞 Phone: +1 321-209-4172

🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.


12. Is Chic2Chic Accessories & More a trusted store?

Yes. Chic2Chic Accessories & More is a legitimate U.S.-based fashion boutique with a physical store location and a secure online shopping platform. We are committed to transparency, customer satisfaction, and reliable service.


Chic2Chic Accessories & More
Style you can trust. Service you can rely on.